11/14/2023 0 Comments Aer lingus customer service refund![]() Under the scheme, the government takes on part of the cost of retaining staff who remain on the payroll while being sent home during the crisis. Unite the Union, which also represents BA workers, said it was a “heartless decision and entirely at odds with the course of action followed by our European competitors as they seek a way through the coronavirus crisis”.Įarlier this month, BA used Britain’s COVID-19 jobs retention scheme to furlough 22,626 employees. “BALPA does not accept that a case has been made for these job losses and we will be fighting to save every single one.” “This has come as a bolt out of the blue from an airline that said it was wealthy enough to weather the COVID storm and declined any government support,” BALPA General Secretary Brian Strutton said. The pilots union BALPA said staff were devastated. Any money we borrow now will only be short-term and will not address the longer-term challenges we will face.” “There is no government bailout standing by for BA and we cannot expect the taxpayer to offset salaries indefinitely. “In the last few weeks, the outlook for the aviation industry has worsened further and we must take action now,” he said in a letter to staff seen by Reuters. In a statement, it said the sweeping restructuring at BA will probably “affect most of British Airways’ employees and may result in the redundancy of up to 12,000 of them.” Union leaders criticized the plans and said the airline should have worked to secure more government aid to avoid cutting jobs.īA has 45,000 employees, including 16,500 cabin crew and 3,900 pilots, according to its website.Ĭhief Executive Officer Alex Cruz told staff that BA was doing everything possible to conserve cash, including renegotiating contracts and looking at options for its fleet, but it would not be enough. IAG said it expected significantly worse losses in the second quarter, reflecting the full extent of travel lockdowns during the pandemic. Revenue dropped 13% to 4.6 billion euros. International Consolidated Airlines Group SA (IAG), which also owns Iberia, Aer Lingus and Vueling, reported a first-quarter operating loss before exceptional items of 535 million euros (466.5 million pounds), swinging from a profit of 135 million euros a year ago. If you purchased your ticket from a travel agent tour operator or on another website, please contact them directly regarding your refund. If you booked through a third party (travel or online agent, or partner airline): We will notify them of the change to your itinerary. ![]() British Airways logos are seen on tail fins at Heathrow Airport in west London, Britain, February 23, 2018. Aer Lingus rescheduled my flight If you booked on or via our app: You will receive an email or SMS communication detailing your new itinerary and your options. ![]()
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